Shipping & Returns
Typically, orders are processed the next business day, however, please allow 2-3 business days for processing time and 3-5 business days shipping time. Often shipping time is less, but depending on where you live, it can vary. International orders may expect 6-20 business days shipping time, again depending on your country. Don't forget, we're shipping from Ohio, so the further you are from us, the longer it can take to get it to you. Please note: The delivery time stated on the post office method in the cart is the transit time after the package leaves our warehouse.
Fair Shipping Price Policy
You pay what we pay. We charge you only what we are charged by UPS and the US Postal Service to ship your package. Our company discount is your discount too!
Orders over $50.00 (under 15 lb)
Shipping is FREE in the lower 48 United States unless on oversized products.
* Free shipping does not apply to orders over 15 lbs., wholesale orders, Hawaii, Alaska or any orders shipping outside the United States; these orders’ shipping price is determined by the carrier based on the weight of the package and your location.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Wholesale ANY AMOUNT
Charges are based on the weight of package and your location as determined by the carrier.
You may return most new, unopened/unused items within 14 days of delivery for a full refund. Simply report the return within 10 days of receipt of shipment. Any merchandise returned without authorization will not be accepted. Shipping charges will not be refunded unless the return is the result of our error.
You should expect to receive your refund within two-three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days) and the time it takes us to process your return once we receive it (3 to 5 business days).